Engagement Engine

Member Health Scoring · churn risk · activation signals

Avg Health Score−2
71
org-wide
Healthy (Green)
8
of 15 visible
Watch (Yellow)
5
At Risk (Red)
2

Member Health Score — Composition

Weighted signals that compose the engagement engine

  • Event attendance
    weight 28%org avg 72
  • Sponsorship participation
    weight 22%org avg 64
  • Committee involvement
    weight 18%org avg 58
  • Email engagement
    weight 12%org avg 68
  • Referral activity
    weight 10%org avg 54
  • Advocacy participation
    weight 10%org avg 49
The Member Health Score is recalculated nightly. Each member's score is a weighted average of the signals above. Scores ≥75 are flagged green, 55–74 yellow, and <55 red.

Churn Risk by Segment

Members predicted to lapse · next 60 days

  • Manufacturing8 accounts · 38%
  • Construction6 accounts · 24%
  • Maritime4 accounts · 22%
  • Energy3 accounts · 18%
  • Hospitality4 accounts · 12%
  • Healthcare2 accounts · 6%